Refurbishments for the Retirement Living & Aged Care Community
Capital Works & Facilities Maintenance Services Provided with Resident Needs at the Forefront
For more than 30 years, CBC Group has partnered with Australia's retirement living and aged care providers to create safe, comfortable, and well-maintained environments where residents can continue to feel at home. From day-to-day facility maintenance through to renovations, refurbishments, and capital works, we understand the unique challenges of working in occupied communities where residents always come first.
Balancing exceptional resident experiences with operational performance isn't easy. Residents deserve dignity, comfort, and continuity of care, while operators need confidence that their assets are compliant, projects are delivered with minimal disruption, and budgets remain under control.
That's why every solution we deliver is designed around both people and performance, combining safety, transparency, cost certainty, and the regulatory expertise required to meet the demanding standards of the retirement living and aged care sector.
Delivering Services with Empathy and Efficiency
CBC Group delivers facility maintenance, renovations, refurbishments, and construction services tailored specifically for retirement living and aged care environments.
Our teams work closely with site management and care staff to minimise disruption, respect residents' daily routines, and maintain safe, comfortable environments throughout every stage of delivery. It's an approach that combines technical expertise with genuine care, ensuring essential works are completed efficiently without compromising the resident experience.
CBC are Experienced In Delivering
- Facilities Management Services to enhance the resident experience – creating a clean and comfortable environment, sensitive to the needs of the residents and improving their overall satisfaction.
- Asset Management Services that reduce risk through compliance with regulatory standards and improving transparency, especially across multi-site providers.
- Capital Works Programs, major works to improve functionality, access or enjoyment of the facilities. Minor works to refresh or refurbish the community.
- Construction of the capital works programs for a more cost-effective and timely delivery of projects.
- Help Desk to improve resident satisfaction with 24/7 availability and Australian-based operators trained in empathy and understanding.
- Project Management and Consulting personnel with relevant experience to provide support to an inhouse team, or provide high-level advice during the planning stages of a project.
Renovations and Refurbishments Without Disrupting Residents
Renovations and refurbishments in an occupied retirement living or aged care setting carry different constraints to a standard commercial project. CBC Group plans works around quiet hours, resident movement, and infection control requirements, and maintains close communication with facility management and care staff throughout. The goal on every refurbishment is the same: deliver the upgrade with minimal disruption to residents' daily lives, whether it's a single unit refresh, a common area refurbishment, or a full facility renovation.
Explore our Latest Projects
Our Clients Include
Reduce Vacancy Periods with Industry-benchmarked Refurbishment Times
Frequently Asked Questions
Aged care facilities must meet the Aged Care Quality Standards administered by the Aged Care Quality and Safety Commission, alongside obligations under the Aged Care Act 1997. Retirement villages are regulated under state and territory-based retirement village legislation, which varies by jurisdiction. Both are also subject to standard work health and safety and fire safety requirements. CBC Group's facility maintenance and compliance programs are structured to support providers in meeting and evidencing these obligations.
Works are scheduled around resident routines and quiet hours, with dust, noise, and infection control measures planned in advance and coordinated directly with facility management and care staff.
Facility maintenance under a preventative model identifies and resolves issues before they cause a failure, which is critical where a fault in essential systems can affect resident safety. Reactive repairs respond only after something has already failed, typically at higher cost and higher risk.
CBC Group applies priority response protocols for urgent works affecting resident safety, such as failed nurse call systems, fire safety equipment, or essential utilities. Specific response times are agreed as part of each facility's maintenance contract.