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50+ clients across multiple industries

50+ clients
across multiple industries

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Customer
Service Focused

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Responsive &
Client Focused

24/7 Helpdesk based in Australia

24/7 Helpdesk
based in Australia

News

15/03/19

CBC to deliver Emirates Leisure Retail nationwide maintenance program

CBC Group has recently been appointed by Emirates Leisure Retail Australia (ELRA) for the management and delivery of reactive and preventative maintenance services as well as Essential Services across their corporate network of stores in Australia.

Emirates Leisure Retail Australia, a subsidiary of the high-profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafes and bars across the Middle East, Australia and Asia.

In Australia ELRA currently operates 44 establishments across the country comprising 25 Hudsons Coffee outlets plus 19 bars and restaurants
ELRA has rapidly expanded their airport’s bars and restaurants business, which now includes 41 airport locations across the country.

ELRA’s focus on delivering a quality experience is evident with the recent project ‘Sydney City Views’ at Sydney International Airport has been hailed as THE global benchmark in airport dining.

To ensure ELRA’s high quality standards are maintained, in addition to a comprehensive preventative maintenance program, the CBC in-house Helpdesk service will enable stores across the country 24/7 access to log reactive maintenance requests.

“The Emirates name has a global reputation for quality and service” said Adam Bristow, CBC’s Group Facilities Manager.

“To be chosen to help support that reputation through our provision of maintenance services is a big responsibility for us, but one that we continue to deliver on for clients throughout Australia.”

In delivering the ELRA maintenance program CBC will be providing a suite of trades services including:
– Plumbing
– Electrical
– Refrigeration
– Cooking / Kitchen Equipment
– General Maintenance
– Fire Systems Maintenance
– Shop Fit-Outs
– Minor Project Works
– Statutory Maintenance

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